General Information

Mansa Car Rental operates under Mansa Group NV in Suriname.
By making a reservation or renting a vehicle, customers agree to comply with this Rental Policy in addition to our Terms & Conditions.


Reservations

  • All reservations are subject to vehicle availability

  • Online reservations do not guarantee immediate confirmation

  • Availability is confirmed within 24–48 hours after submission


Rental Rates & Taxes

  • All rates displayed on the website are exclusive of 10% turnover tax (VAT)

  • Taxes and additional charges are shown during the reservation process

  • An official invoice is issued once the reservation is confirmed


Payment & Deposit

  • Full payment and a refundable deposit are required before vehicle collection

  • Deposit amounts start from €250 and vary by vehicle class

  • Cash deposits are refunded immediately after vehicle inspection

  • Non-cash deposits are refunded within 3–5 business days


Driver Requirements

  • Minimum driver age: 21 years

  • Valid driver’s license required

  • Additional drivers are allowed at an extra cost and must be registered


Insurance

  • All vehicles include basic insurance

  • The applicable excess (deductible) depends on vehicle class

  • Optional additional insurance may be selected to reduce the excess

  • The excess remains payable in case of damage or claim


Vehicle Use

  • Vehicles must be used responsibly and lawfully

  • Inland travel, off-road use and mining areas are only allowed with prior approval

  • Subleasing or commercial use is not permitted


Fuel & Mileage

  • Vehicles are provided on a full-to-full fuel basis

  • Vehicles must be returned with the same fuel level

  • Mileage limits may apply and will be communicated in advance


Cancellations

  • Free cancellation up to 7 days before the rental start date

  • Late cancellations and no-shows may incur charges as outlined in the Terms & Conditions


Fines & Damage

  • Traffic fines and violations are the responsibility of the renter

  • Administrative handling fees may apply

  • Any damage must be reported immediately


Vehicle Return

  • Vehicles must be returned on time and in the same condition

  • Late returns may result in additional charges

  • Early returns do not qualify for refunds


Assistance

For questions or assistance, please contact:
📧 reservations@mansacarrental.com
📞 +597-8540986

reservations@mansacarrental.com